Frequently asked questions

Welcome to our FAQ page! Here you’ll find answers to common questions about our innovative software solutions for drug discovery, including details on our products, updates, licensing, and support.

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Why do some of my compounds do not have a value predicted by Cerella?

Do we need to use StarDrop to access Cerella?

How does the Alchemite method work?

Can StarDrop models be exported into my own applications?

How do I cite Cerella in my publications?

How many compounds can be run and visualised in a virtual screening with StarDrop?

How do I build a model based on my data?

Is it possible to create my own custom models and data processing algorithms within StarDrop?

I cannot access my application; it asks me to update my password, and the screen does not update

Which Operating system does StarDrop run on?

How do I select compounds?

How do I perform an R-group analysis?

How do I cite StarDrop in my publications?

How do I select compounds with the ‘Make Selection’ tool?

Do the ADME models learn from our data?

Some of my P450/Metabolism calculations are not returning results. The Metabolism results are returned but not the full analysis.

How synthesisable are the molecules proposed by StarDrop’s Nova module?

How do you assess chemical similarity?

My licence is not working, what I should I do?