Frequently asked questions

Welcome to our FAQ page! Here you’ll find answers to common questions about our innovative software solutions for drug discovery, including details on our products, updates, licensing, and support.

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My machine ID has changed, what should I check?

How do I set up and use a floating license?

What are the differences between a fixed, floating and site license?

My structures are drawn in many possible orientations, is there a way to align them all in a similar orientation?

What do the Glowing Molecule colours mean?

What file types can I upload into StarDrop and Semeta?

Is there a limit to the number of compounds I can analyse in StarDrop?

How do I perform a scaffold hop?

How do I perform Reaction-based library enumeration in Nova?

Do the ADME models get updated when new data is available?

How can we integrate our custom models with StarDrop?

How does MPO Scoring handle missing or unknown data?

The axes on the chemical space plot aren’t labelled. What do they represent?

The arrow of pKa calculations is greyed out. How can I run the pKa models?

How do I find the uncertainty for each ADME QSAR model prediction?

What are the methods to cluster my compounds in StarDrop?

How can we use our in-house data to make predictions?

What are the units of logS before the log function is applied?

How do I make a template project that can automatically analyse and plot my data?