My licence is not working, what I should I do?
Please check there are no whitespaces in the key and password when you paste it into the Manage Licenses dialog.…
How to reveal the location/path of the source file associated with a sdproj file?
You can see where the source file is located by changing your refresh option to not happen silently. To do…
How do I check which version of the Derek Nexus knowledgebase I am using?
The Derek Nexus knowledgebase version is displayed in a tooltip when you hover over an endpoint prediction. The tooltip also…
How can I make my compounds look in a specific way?
Yes, it is possible to add templates into StarDrop to govern how macrocycles are displayed. If you have a preferred…
How can I customise the visualisation to only see the enzymes which are important to me?
In the StarDrop client, go to the Metabolism tab, go to ‘Display’, left click and select ‘Display Options’. Select ‘Custom’…
Is there a way to restart and clear the queue of jobs submitted by the Auto-modeller?
Please check with your internal I.T. team with admin access to the server. For the Ubuntu and legacy servers, they…
Which versions of Linux are supported?
The StarDrop server is supported on the following 64-bit Linux operating systems:
I’m seeing the message ‘license not recognised by server’ in manage licenses
This could be due to the sls.conf file not being read or that the server MAC address is incorrect. Please…
Can StarDrop connect to my database?
Yes, StarDrop’s database query interface provides a convenient way to seamlessly connect with your database, returning compounds and data preformatted…
How do I customise Nova to add my own transformations?
Go to the Nova tab and select Transformations Click on Transformations, this will open a manager Then select Import, add…
Why are the results returned from the Metabolism module taking longer than it was in the P450 module?
In StarDrop versions before v7.5, we have the P450 module and only P450 calculations were available, these are equivalent to…
Is it possible to import a data set from an external database, web-based service, or other third-party application into StarDrop?
Yes, StarDrop allows for custom integration with any such database or data source via our built-in Python scripting API, which…
How can I share or centralise my models?
StarDrop’s Model Server provides a way to run simple models remotely and add the results to a StarDrop data set.…
I can’t connect to the license server, but the license server is running and everything looks fine on the server
The most likely explanation is that the port used by the license server (the default port number is 9090) is…
Can I import project templates from previous projects?
Yes. To preserve graphs and dashboards from previous projects, you can use Import from Project from the File menu. Everything that a user has been working…
How do I restart the license server?
To restart the license server, use the command “/etc/init.d/StarDrop_sls restart”. Then, restart the StarDrop client and you should be able…
Fraction unbound calculation script for StarDrop
This StarDrop script estimates free fraction (fᵤ) in microsomes, hepatocytes, and plasma even when some assays are missing, converting “%…
